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Whatsapp Business API with CRM and Chatbot
Capture lead across all communication channels such as IVR, Email, SMS, Web Chat, Landing pages
Use flexible and powerful, drag and drop builder to Automate processes across your entire business for Whatsapp and Web chat
Experience the power of our Smart CRM, which effortlessly integrates with your favorite Google apps. Sync your Gmail Inbox, Google Analytics Google Meetings, Calendar, and Tasks directly within the Mfluence App, allowing you to manage everything without ever leaving the platform. Enjoy a streamlined workflow and maximize your productivity!
Capture more leads from our lead booster ad-ons and plugins
Get leads in your CRM directly from the custom web forms and landing pages
Add Chat wiget to your website and get sales enquiries directly in your CRM
Reach out to your prospects and customers over their favourite channel of communication
Empower your team with a robust sales software that drives deal closure, strengthens relationships, and streamlines pipeline management — all within a unified platform
Unlock a comprehensive suite of features designed to elevate your sales process. From a robust sales CRM and sales engagement tools to quote and CPQ functionality, reporting, analytics, and beyond. Seamlessly integrate with over third party tools to create a unified ecosystem tailored to your unique needs.
Integrate your tools and automation workflow at single place. Connect all your applications at scale with just clicks
Easily build and manage integrations, automate workflows, and exchange data between Mfluence CRM and every other application you use to run your business.
A modern scalable application that supports Sales, Marketing and Customer Service and multiple integration that helps go to market team
Mfluenc’s versatile platform empowers sales, marketing, and customer service by providing applications for seamless integration. This modern and scalable solution unifies go-to-market teams, offering a consolidated customer perspective, and ultimately assists businesses in achieving smarter sales strategies, faster growth, and the cultivation of enduring customer relationships. capabilities. Seamlessly powered by CRM data, establish meaningful connections with customers at scale.
Supercharge your marketing efforts with our advanced software that accelerates revenue generation, optimizes resource utilization, and provides actionable insights to measure and optimize your marketing investments.
Unlock revenue-driving potential by strategically engaging leads through various channels like email, landing pages, forms, and more. Consolidate contact and campaign management into a single platform, leveraging automation tools to enhance efficiency and scalability. Measure the effectiveness of your campaigns with robust reporting capabilities. Seamlessly powered by CRM data, establish meaningful connections with customers at scale.
Help desk and ticketing system helps you deliver the best customer service and manage customer conversations and improve collaboration
Customer base is growing. You need a professional help desk tool or ticketing system to record all interactions with your customers and enable SLA tracking to avoid any contract breach. mTicket takes care of entire help desk management for your business. You can also configure ticket assignment rule and and fulfilment logic
Communicate with your customers over the channel they want to converse in real time
Mfluence offers you an option of integrating multiple modern day OTT and non OTT based communication channel in a single app. A routing rule can be configured to route the right channel to the right user at the right time
Brands can configure more than one communication channel for better customer engagement and brand loyalty
AI engine helps agents by predicting and tagging keywords from conversation, guarantying speedy resolution
Cloud based dedicated login for each operator to handle customer support from any corner of the globle
Take control of all conversations and route it to right agent or bot based on identity, logic, scope and other parameters
No technical expertise required to create complex routing logic. Use GUI based tool to configure your routing rule.
Intelligent routing algorithm to find and attach a sticky agent to ensure repeated one to one chat with same agent
90 percent of consumers expect the brands to respond in less than 8 hrs
All conversation across the channels goes through flow control automation engine. No technical expertise required to create GUI based routing rule with multiple scope, conditions and fulfilment. Global parameters based on working hours helps routing conversation to a bot or agent. Now you can bring your own favourite bot from Google Dialogflow or AWS Lex
Empowering small businesses to grow bigger with all in one unified Sales CRM, Marketing Automation and Customer service platform, integrated with AI Enabled modern communication channels
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